Responsible Gaming

Responsible gaming is a principle that encourages a conscious and informed approach to gambling as a form of entertainment. It is designed to ensure that all players enjoy casino-friday's offerings in a safe, fair, and controlled manner while minimizing potential harm related to gambling activities. casinofriday is committed to supporting its players by providing tools, resources, and assistance to promote responsible gambling behaviour and protect vulnerable individuals.

Risk Awareness

Recognizing the signs of potential gambling addiction is crucial for maintaining control over gambling behaviour. Some common indicators include:

• Frequently placing bets beyond your original intentions or limits;
• Constantly thinking about gambling or casino-friday during times away from playing;
• Chasing losses by increasing the size or frequency of bets;
• Neglecting personal, professional, or social responsibilities due to gambling;
• Feeling restless or irritable when attempting to reduce or stop gambling;
• Relying on gambling as a way to relieve stress, anxiety, or depression.

To help you assess your own gambling behaviour, consider the following self-assessment questions. Answer honestly:

1. Do you often gamble longer than you originally intended?
2. Have you ever gambled to win back lost money?
3. Have friends or family expressed concern about your gambling?
4. Do you gamble to escape problems or relieve unpleasant emotions?
5. Is gambling causing you financial stress or distress?

If you answered "yes" to one or more of these questions, consider using casinofriday's responsible gaming tools or seeking professional help.

Limits & Tools

casinofriday offers various tools to help you keep your gambling under control by setting limits and taking breaks. These tools include deposit limits, session timers, and self-imposed breaks (Time-Out).

Setting Deposit Limits

You may set deposit limits within your personal account at casino-friday.games to restrict the amount you can deposit over specific timeframes:

• Daily limit: Maximum amount you can deposit within one day;
• Weekly limit: Maximum amount you can deposit in any seven-day period;
• Monthly limit: Maximum amount you can deposit in one calendar month.

To set these limits, log in to your My Account section, navigate to Responsible Gaming or Limits, select the desired limit(s), and enter the appropriate numeric values based on your comfort and budget. Confirm your choices to activate the limits immediately.

Time Spent Limits and Session Timers

You can monitor and limit the time spent on casinofriday by activating session timers, which notify you after specified durations and offer suggestions to take breaks.

Enabling Breaks ('Time-Out')

If you wish to pause your gambling activity temporarily, you can activate a Time-Out period from your personal account:

• Log in and go to the Responsible Gaming or Self-Exclusion section;
• Choose a Time-Out length of 24, 48, or 72 hours;
• Confirm the Time-Out request;
• During this Time-Out, logging into your account and wagering is disabled to provide a complete break.

Self-Exclusion

For more extensive control or protection, casinofriday offers Self-Exclusion options that block access to your account temporarily or permanently. This feature is intended for players who feel that gambling is becoming problematic and wish to take a definitive step towards recovery.

1. Access your My Account area and locate the Self-Exclusion or Responsible Gaming tab.
2. Select the desired exclusion duration: minimum of 6 months, up to a permanent (lifetime) exclusion.
3. Read and acknowledge all terms and consequences of self-exclusion.
4. Confirm your decision. Once confirmed, your account will be blocked immediately.

Consequences of Self-Exclusion:

• You will be unable to log in to your casinofriday account for the chosen period;
• No wagers or deposits can be made during the exclusion;
• Withdrawals of any remaining balance will be processed in accordance with casinofriday's withdrawal policies;
• You will not receive promotional offers or marketing communications during the exclusion period;
• At the end of the self-exclusion period, you must request account reactivation if temporary;
• Permanent exclusions are final, and reopening your account will not be possible.

For assistance or if you have questions, please contact casinofriday's Responsible Gaming support team via [email protected].

Support Resources

casinofriday is dedicated to providing you with access to professional support organizations and resources specializing in gambling addiction prevention and recovery. Below is a list of reputable agencies available for help in Canada and internationally:

• GAMCARE (UK-based, international support)
  Provides confidential counselling, information, and support for gambling problems.
  Website: https://www.gamcare.org.uk
  Phone (UK): 0808 8020 133
• Gamblers Anonymous (GA)
  A fellowship of individuals sharing experience and support for compulsive gamblers.
  Website: http://www.gamblersanonymous.org
  Local chapter contacts by region available on website.
• Problem Gambling Helpline (Canada)
  National helpline offering free, confidential support and referral services in English and French.
  Phone: 1-888-230-3505
  Website: https://www.problemgambling.ca
• Centre for Addiction and Mental Health (CAMH)
  Provides treatment, education, and research-based information on gambling addiction.
  Website: https://www.camh.ca/en/health-info/mental-illness-and-addiction-index/gambling-addiction
• European Gaming and Betting Association (EGBA)
  Promotes responsible gaming initiatives and best practices among European operators.
  Website: https://www.egba.eu

Help for Family

Family members and friends play a crucial role in supporting individuals who may be struggling with gambling addiction. Here are some recommendations for engaging a loved one in support:

• Approach the topic with empathy and without judgment; express your concern calmly and openly;
• Encourage open dialogue about their gambling habits and feelings;
• Provide information about available support groups, forums, and professional help services;
• Recommend professional counselling or therapy with specialists in addiction treatment;
• Suggest contacting local or national helplines together for advice and immediate assistance.

Some helpful online family support resources include:

• Gam-Anon Canada - Family support for those affected by gambling addiction;
• Recovery.org Family Support Resources - Information and forums for families of gamblers;
• Canadian Helpline Network - Connects callers to local support services and professional therapists.

Operator's Commitment

casinofriday employs advanced internal risk management procedures designed to identify and mitigate problematic gambling behaviour at an early stage. These include behavioural analysis algorithms that monitor gameplay patterns for signs of risk, such as increased wagering frequency, high betting levels, or patterns indicating chasing losses.

When risk patterns are detected, casinofriday may take the following actions:

• Send warning messages encouraging players to review their gambling habits and use available responsible gaming tools;
• Offer direct contact from the responsible gaming support team to provide assistance and information;
• Recommend or enforce account restrictions or self-exclusion measures when appropriate;
• Suspend or limit promotional communications to vulnerable players.

Any such intervention is handled confidentially, respectfully, and in compliance with Canadian laws and privacy regulations, prioritizing player well-being.

Updates

casinofriday regularly reviews and updates its responsible gaming policies and tools to ensure compliance with applicable laws and industry standards. Any significant changes to this responsible gaming page or related procedures will be communicated to players through:

• Prominent banners on the casino-friday.games website;
• Direct e-mail notifications to registered players;
• Updates posted on the responsible gaming section within your personal account area.

The last update to this responsible gaming information page was performed in June 2025.

Contact & Feedback

For questions, support, or requests related to responsible gaming at casinofriday, please contact our dedicated department:

• Email: [email protected]
• Phone: Not specified
• Feedback Form: Use the contact form available on casino-friday.games for self-control assistance or support requests.

Our responsible gaming team is committed to providing prompt, confidential, and professional assistance to all players seeking support.